Policies & contact

Last updated: 25 Oct 2026.

Shipping

Orders 1–2 working days me dispatch hote hain. Delivery usually 4–7 working days leti hai. Remote PIN codes par 10 din tak lag sakte hain. Dispatch ke baad tracking details SMS/WhatsApp par bheji jaati hain.

Returns & refunds

Unused, unwashed items original packaging me 7 din ke andar return kar sakte hain. Wrong ya damaged item milne par delivery ke 48 ghante me photo ke saath contact karein — replacement ya full refund.

Refund UPI se 5–7 working days me original payer ko bheja jaata hai. Made-to-order items returnable nahi hain.

Privacy policy

Hum sirf order process karne ke liye zaroori data collect karte hain: naam, mobile number, email (optional) aur delivery address. Ye data order poora hone ke baad bhi refund/support ke liye rakha jaata hai.

Hum aapka data kisi third party ko bechte nahi hain. Payment UPI app me hota hai — is site par card number, CVV ya UPI PIN kabhi nahi maanga jaata. Cookies sirf cart/session ke liye use hote hain.

Data delete karne ke liye support@example.com par likhein.

Terms of service

Prices inclusive of taxes hain aur bina notice badal sakte hain. Product photos illustrative hain — handloom/handblock items me halka variation normal hai. Order accept hone ka matlab payment verify hona hai. Galat address ya non-response ki wajah se return hone par shipping cost deduct ho sakta hai.

Contact

Email: support@example.com
Phone / WhatsApp: +91 98765 43210
Support hours: Mon–Sat, 10:00–18:00 IST

Business details

Legal name: Saanjh Sarees
Registered address: ____________________
GSTIN (agar applicable): ____________________